Privacy Policy


In accordance with section 3.1 of the Private Sector Personal Information Protection Act (Chapter P-39.1), here is the name, title, and contact information of the person responsible for the role of Personal Information Protection Officer:



Aura Energie is committed to respecting the personal information you entrust to us. The protection of your privacy and the security of your personal information are taken seriously, and Aura Energie is committed to safeguarding your rights in accordance with the law. Below is a summary of the Policy on Personal Information Protection (hereinafter referred to as the “Policy”).

The principles outlined below apply to the collection and use of your personal information:

Personal information is collected with your explicit consent. Information is kept strictly confidential. Personal information is used only for the purposes for which it is collected. Aura Energie retains clients’ personal information for a reasonable duration necessary to fulfill the purposes for which it was collected or to comply with legal requirements.

Retention Period: Aura Energie reserves the right to close the file of a Client or Prospect in cases where no administrative action has been taken for a consecutive period of at least three (3) years. In the event of closing a file concerning a Client or Prospect, the personal information contained therein will be destroyed or anonymized after a period of 7 years from the date of closure of the said file.

The collected information will be used if you voluntarily provide your information directly on the website through the following means:

  • By completing the information form to request a meeting with Aura Energie. This form may include your first and last name, your email address, your phone number, as well as information regarding your health status for therapeutic purposes.

  • By communicating directly via a contact form available on the website. This form may require your first and last name, your email address, and your phone number.

  • By participating in contests or drawings.

Access to personal information in your file is strictly limited to authorized individuals who require it to perform their duties. Your personal information may also be disclosed to government authorities or other authorized individuals under applicable laws, both in Canada and abroad.

Unless otherwise specified regarding cookies and other tracking mechanisms, Aura Energie does not collect personal information during mere browsing of the website. Non-personal information, such as domain and IP address, browser type, and operating system used, is automatically collected for statistical purposes to continuously improve the site.

Rest assured that your personal information is never shared with third parties for marketing and solicitation purposes on their behalf.


Individuals have the right to request and receive information about the personal information that Aura Energie holds about them, the purpose of its use, and to whom it may have been disclosed. Individuals may also request the correction of any incorrect or incomplete personal information or request the deletion of their information.

To access your personal information, please send a written request to the attention of the Personal Information Protection Officer at the following email address: The written request must provide sufficient details to enable the identification and location of the information. Proof of identity may be required to ensure the protection of your personal information.

For any questions, concerns, or complaints regarding your personal information, this Policy, or personal information protection practices:

Personal Information Protection Officer:


DEFINITION: “Personal information” refers to information collected about you or third parties that, alone or in combination with other data, can identify an individual. This may include your name, email address, online identifier, or similar information.